Free Website Support

We support you Every Step of the Way.

Support Ticket System - send your support requests to [email protected] for immediate Email support.
Instructional Support - if you ask us how to post special content in SiteNinja, we will not charge you. If you ask us to post the content for you, we will charge you a maintenance fee.
Step-by-step instructions - Our website, http://www.site-ninja.com/getting-started, has screen shots/videos with step-by-step instructions on how to perform the common tasks of good Content Management.
In Person Support - we can schedule an appointment for support issue in person if need be.
Screen Share Support - we email you a link that allows us to see your screen and walk you thorugh your support needs.
Phone Support - live support from skilled technicians are waiting your call.
Tips – blog articles on our website with ways to improve the content, optimization, or functionality of their SiteNinja website.

New custom feature requests are paid by client.
If clients want SiteNinja to maintain their data, a maintenance fee will be charged. Every purchased site has one-hour of basic training. Additional training can be done through our tutorials here. Additional in-person training is a paid service.

Monday-Friday (9am-5pm)