No, you can move your SiteNinja website to another server. Because of the levels of support we are able to provide, if you are on the SiteNinja servers, we recommend you fully understand if you move your SiteNinja website to a different server, many of the support benefits we offer cannot be delivered.
3rd Party Hosting Instructions - If you want to move your SiteNinja website to a different server, please let us know and we will give you detailed instructions on what you need to do.
What is included with a SiteNinja website hosting?
99.9% up-time on the largest Cloud computing network in the World, Amazon.
Daily backups of your website, for 30 archives
Separate Website hosting vs. file hosting. This means any image or video you add to your site will be stored on a separate server. So if you uploaded a 1 gig file and Emailed your 1,000 closest friends to take a look at your file, and if all 1,000 looked at the same time, there would be no performance impact on your website because the file is stored on a separate file-management server, on the Amazon Cloud.
Free Bug Fixes and Security Updates - by hosting with SiteNinja, we are able, for no cost to you, to update your website with bug fixes and security upgrades.
Free Feature Upgrades - by hosting with SiteNinja we are able to offer you free feature upgrades to any module you have purchased. In 2010 we made over 50 upgrade features to SiteNinja. If SiteNinja comes out with a new feature, that you want, but you are not hosted on our servers, we will need to charge you to manually add the features to your website.
Free Customer Service Calls - When you are hosted with SiteNinja, we control all resources needed for your site to operate. Therefore we can support you for any type of support issue. If you host with a 3rd party company, we longer control the website, hosting environment, file management, ability to auto-update the site with new features, and Email service. You assume full responsibility for all these areas.
Premium service response - SiteNinja pays a large monthly fee to have consultants at the data center where you website hosting is supported. We pay these premium fees so if your website hosting has a problem, we get tier 1 support for quick fixes. We know how important it is for your website to be always be live.
Professional Grade Security of your Data - SiteNinja uses the Ruby on Rails framework, which means there is additional built in security between your website and the website server. We have a contract with our Amazon Cloud Data Center, to keep all framework software current to protect against any threats. Where we would occasionally see an .asp or .php website be attacked, We have never seen a SiteNinja be successfully attacked.
To extend the security of your website, we close all access to your content from the traditional methods. Most websites have FTP access to move files back and forth from your desktop. For security reasons, your website will not have FTP access. Most websites allow anyone with the correct Username and Password to access the database and files on your web server, we don't.
In the extremely remote possibility there was a successful attack, a good backup policy is the key to quick recovery. We back up your website pages, files and database every day for 30 days. We can quickly restore a backup to the live website. Targeted websites for attack are generally websites that have transactional and personal data in the database. A standard SiteNinja website does not contain credit card information from your clients.
